Method
The outcome comes first. So does the proof.
Most AI is sold as capability and priced as access. You buy the seat, you carry the risk, and whether anything actually changes is your problem. We inverted the whole arrangement, and then wrote down the rules so we can be held to them.
Sold as capability, priced as access
A vendor demos what the technology can do, sells you a seat, and hands over a login. Now adoption is your job. Prompting is your job. Quality control is your job. The hours you were trying to save are still yours. You've just added a subscription and a change-management project on top of them. Twelve months later the licence renews whether anyone opened it or not.
Sold as output, priced per unit
We name one outcome, prove we can deliver it on your real work before invoicing anything, then charge a flat price against the unit that outcome is measured in. You never log in. Nothing changes hands except finished work. And the agreement is month to month, so if the outcome stops arriving, so does the invoice.
01 / The rules
Six rules we don't break to close a deal
Everyone can list what annoys them. Almost nobody pays to fix an annoyance. The first conversation isn't a demo and isn't a discovery script. It's about what your week actually costs. Which deadline slips. Which hire you're about to make. Which account is quietly at risk because the paperwork behind it is late.
Then we name one outcome and price against that one. Not a transformation programme, not a roadmap. One thing, measurable, that you'd notice if it stopped.
We run alongside your current process first, on your real work, at our expense, with zero exposure to your clients. Your team keeps doing what it does. We do it too. At the end you put the two outputs side by side and decide whether ours is better.
This isn't a discount dressed up as a pilot. A free run validates our delivery, and that's all it validates. It exists so the first invoice is earned rather than promised.
Not seats. Not hours. Not tokens. A flat price per packet, per record, per report, per file, whichever unit the work is genuinely counted in. The same unit you'd use to size a hire.
The test we hold ourselves to: you should be able to put our number next to a salary and do the arithmetic in your head. No pricing page with three columns, no calculator, no "it depends on your usage." If we can't quote you a unit price, we haven't understood your workflow well enough to be paid for it yet.
No annual contract. No minimum term. No onboarding fee held hostage against cancellation. If the hours don't visibly come back, you leave, and we hand everything over clean.
This isn't generosity. It's the logical consequence of rules one to three. Anyone genuinely confident in an outcome can afford to be cancellable. The vendors who aren't confident are the ones who need you to sign for a year.
You never log into anything. There's no dashboard to learn, no prompt library to maintain, no internal champion who has to keep the thing alive, no tool your team adopts in month one and abandons in month four.
Work arrives finished, inside the systems you already use, with your name on it. Your clients never know we exist, and if you'd rather they did, that's your call to make, not ours.
No leverage. No streamlining. No platforms, solutions, synergies or journeys. If a sentence about your business only makes sense to someone who works in AI, it isn't doing any work.
We describe what we do in the same words you'd use to describe a hire, because a hire is the thing you're actually comparing us to. The agents are our cost structure, not your value proposition, which is why you'll notice we don't lead with them.
02 / The engagement
Four stages, and you can stop at any of them
Every stage is designed so the next one is your decision, made with more evidence than you had before it.
Workflow audit
One conversation and a look at a single real process. We name the outcome, size the unit, and agree how we'd both know whether it worked. You leave with a straight answer on whether this is worth doing, including when the answer is no.
Parallel run
We do the work beside your current process, on live inputs, at our cost. Nothing reaches your clients from us. You compare our output against your own and see the error rate for yourself before any money moves.
Pilot
A flat monthly rate on a capped scope, long enough to cover three full cycles of the work, including the messy month. Weekly contact in month one, then biweekly. The kill switch is live the whole time: fifteen days, either side.
Standing service
Per-unit pricing across the full scope you choose, with the pilot price locked for twelve months as the reward for going first. Still month to month. Still cancellable. Nothing about the arrangement gets harder once you're in it.
03 / Fit
Is your workflow one of ours?
Tick whichever apply. Five of five and it is exactly the shape we look for; one of five and we will tell you to keep it in-house.
Tick what is true of your workflow
Five things make a process worth handing to us.
What we turn down, plainly: work where the judgment is the product, genuinely creative work, one-off projects with no unit to price, and anything we cannot tell you how to measure. If that is what you have, we will say so on the call.
"If your team doesn't visibly get hours back by day 30, fire us. Fifteen days' notice, either side, no questions."
04 / What we ask for
The other half of the deal
Carrying the risk only works if we can actually learn the work. These are the four things we ask in return, and all four go in the agreement rather than staying verbal.
Thirty minutes a week
With you or your operations lead in month one, biweekly after that. Not a status meeting. It's the conversation where we find out what we got wrong.
Access to how you do it
Templates, standard procedures, and seats in your systems under your licences. We learn your way of doing the work rather than importing ours.
A reference, if we earn it
A private call with a peer who asks about us. A handful a year, and only once we've held the service level. A public case study is always optional.
A signed data agreement
Your data stays in your systems, is used only to deliver your work, and is returned or destroyed when we part. Signed before anything starts, not after.
Bring us one workflow
The audit is free and the answer is honest, including when it's that you shouldn't automate this yet.